Office Function Training

Overview

CAB are pleased to offer training for office based staff and professional staff. CAB have partnered with the ALFED Training Academy, part of ALFED a fellow peer to peer Trade Association to provide the following courses:

  • Effective Sales
  • Marketing and Digital Marketing
  • Managing People for Results
  • Emotional Intelligence
  • Finance for non-finance Managers

Learning Aims

Learn about functions within your department and brush up your skills (CPD), or learn about a new function/department if you’re moving across to a different department.

Who should attend

  • Trainees new to a business at the start of their career
  • Delegates transferring departments to specialise in another department of the business
  • Delegates looking for a re-fresher for their continued professional development.

Course 2001: Effective Sales

Our Effective Sales Workshop takes selling to the next level. It is designed to make sales work the way people buy, not the way you sell.

Who is it for: 

This course is for you if you want to become the best salesperson/business development professional in your market or the go-to expert for all clients who are serious about finding the right solution for their challenges.

What will you learn?

  • Filtering Your Target Market
  • Competitive Talking Points
  • Building Your Prospecting Script
  • The Perfect Sales Meeting Checklist
  • Getting a Deal Unstuck
  • Mapping Stakeholders
  • Plan the Work, Work the Plan: Weekly Cadence
  • Art of the Sales Conversation
  • Objections Matrix
  • Team Selling for Impact
  • Creating Personas & Qualifying Fast
  • Proactive Pursuit: Turning Cold Calls into Warm Leads
  • Asking the Right Questions
  • Closing Well

This comprehensive program will teach you and your team how to lead conversations masterfully from the first touch point to an ongoing relationship. Our course will help you overcome a host of selling related challenges and unlocks all the potential your market contains.

Dates – The course is delivered over 4 morning sessions:

Future course date to be confirmed, delegates please email to register interest.

TBC (2 x mornings)
TBC (2 x mornings)

Time: 09.30 – 13.00

Price member rate £595.00 +VAT, non-member rate £645.00 +VAT

Delivery method: Live, interactive sessions delivered via on-line platform

Course 2002: Marketing and Digital Marketing

Who is it for?

The Marketing course is designed for the marketing executive, marketing coordinator, marketing assistant or any individuals who are working in sales and marketing or want to build their career in the field of marketing.

This marketing course covers different marketing techniques to succeed in a competitive market.

What will you learn?

  • How to create a roadmap that works for your business
  • Discover the opportunities of digital marketing
  • How to be flexible and agile in the new world of marketing
  • Understand the 6 processes which will drive marketing in the future
  • What continues to work and what no longer will work in the future of marketing

Dates: 8th and 9th June (2 x mornings)

Time: 09.30 – 13.00

Price member rate £299.00 +VAT, non-member rate £349.00 +VAT

Delivery method:  Live interactive sessions delivered via on-line platform

Course 2003: Managing People for Results

A crucial step to the success of running a successful business is good employee management.

Through skilful staff management, you can create a functional and efficient work environment. Your staff are the people that power the growth of a company and help to operate the business on a day-to-day basis.

However, we understand that managing your employees isn’t the easiest thing to do, especially since there is no “right” management style.

What will you learn?

  • Have the right person for the right role.
  • Measure staff performance, how well they are meeting their goals and what needs to be done to reach it.
  • Oversee employee performance.
  • Difference between effective an ineffective team
  • Understand staff communication and how they work together.
  • The importance of emotional intelligence.
  • Appropriate behaviour of staff and how to interact with them.
  • Demonstrate consistent leadership.
  • Provide positive reinforcement

Course content

  • Objectives
  • The elements of management
  • Roles and functions of management
  • Emotional Intelligence
  • Core skills
  • Interaction
  • What does the business want to achieve?

Future course date to be confirmed, delegates please email to register interest.                                                                               

Time: 09.30 – 13:00 – 2 x mornings                        

Price member rate £395.00 +VAT, non-member rate £445.00 +VAT

Delivery method:        Live, interactive sessions delivered via on-line platform

Course 2004: Emotional Intelligence

Empathy is the one of the most important skills in management today.  Relating to others is vital in the workplace.   Whether you are the office junior, the CEO or anything in between this course will increase your emotional intelligence, helping you to identify and manage your own emotions, the emotions of others to show you the way to greater success.

What will you learn?

  • Self-awareness in a leadership role and organisational behaviour
  • Planning management and leadership effectiveness
  • Team personalities, traits, types and challenges
  • Explore and develop your own leadership style
  • Effective behaviour at work
  • Facing challenges
  • Goal setting
  • Being able to accept criticism and responsibility.
  • Being able to share your feelings with others.
  • Being able to solve problems in ways that work for everyone.

Dates:  11th May & 12th May (2 x mornings)

Time:  09.30 – 13:00

Price member rate £299.00 +VAT, non-member rate £349.00 +VAT

Delivery method:        Live, interactive sessions delivered via on-line platform

Course 2005: Finance for non-finance Managers

This introductory one-day workshop is perfect for non-financial executives, directors and managers at all levels who wish to gain a practical working knowledge of finance.

It de-mystifies the language of finance to enable managers to contribute more effectively to business performance and talk more easily to financial colleagues.

The course enables delegates to understand key accounting concepts, and improve forecasting and cost management skills. It can be customised to individual companies using an organisation’s own financial information.

What will you learn?

  • Be able to demonstrate their understanding of financial techniques associated with capital expenditure and the concept of risk management
  • Be able to keep their budgeting and forecasting under stricter control
  • Understand financial jargon around reports.

Course content

  • How to interpret accounts, profit and loss statements and balance sheets
  • Use of financial ratios
  • Understanding accounts, accounting standards and rules
  • Management accounting
  • Control of working capital, stock, creditors, debtors and cash
  • Budget forecasting and control
  • Cost accounting and control
  • Understanding the need to financially appraise capital expenditure projects
  • Company taxation and strategies
  • The economy, the city and financial control
  • There are no pre-requisites for this course.

Future course date to be confirmed, delegates please email to register interest.                                                                 

Time:  09.30 – 13:00 (2 x mornings)                  

Price member rate £395.00 +VAT, non-member rate £445.00 +VAT

Delivery method:        Live, interactive sessions delivered via on-line platform

Certification

Upon completion of the course the delegate will be issued a certificate of completion, to use as evidence towards their continued professional development portfolio.

Further Information

Please be advised these courses require a minimum of 10 delegates. Should we receive fewer bookings, we reserve the right to amend your booking to the next available date.

Applications to attend the course will be managed by CAB and candidates can apply by completing the enrolment form which can be found below.

Prices including VAT are:

  • Course 2001, Effective Sales:
    • Price member rate £714.00 incl. VAT, non-member rate £774.00 incl. VAT
  • Course 2002, Marketing and Digital Marketing:
    • Price member rate £358.80 incl. VAT, non-member rate £418.80 incl. VAT
  • Course 2003, Managing People for Results:
    • Price member rate £474.00 incl. VAT, non-member rate £534.00 incl. VAT
  • Course 2004, Emotional Intelligence:
    • Price member rate £358.80 incl. VAT, non-member rate £418.80 incl. VAT
  • Course 2005, Finance for non-finance Managers:
    • Price member rate £474.00 incl. VAT, non-member rate £534.00 incl. VAT

Please note, future dates will be provided for any delegates who are unable to attend on the currently advertised dates.

Click here for Course Enrolment Form

Completed application forms should be sent to enquiries@c-a-b.org.uk